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Radio says CODE, SAFE or LOC? What each message means

Different brands use different words for the same thing — the factory anti-theft lock. Here's a quick translation.

If your factory radio has gone quiet and the screen is showing an unfamiliar word, you're looking at its anti-theft lock. Different manufacturers display it differently, but they all mean the same thing: the radio lost power, the security lock engaged, and it needs its unique unlock code entered once to work again.

What the common messages mean

Whatever the exact wording, the fix is the same: enter the correct unlock code for your radio.

Why it happened

These messages appear after the radio loses power — a dead or replaced battery, a disconnect during service, or a car that sat unused. It's a security feature working as designed, not a fault. Learn more about why your radio asks for a code.

How to clear the message

  1. Get your radio's serial number or VIN. Here's how to find your serial number.
  2. Order the code for your brand. Choose your vehicle brand and enter your details.
  3. Enter the code. We email it with instructions — see how to enter your code.
Seeing one of these on your dash? Find your vehicle and get the correct factory unlock code, emailed to you — see all brands →